How much does social media management cost in Australia?
It depends on how much content needs producing. A brand that needs a monthly shoot costs more than one where we adapt assets you already have, and we will be straight with you about which you need. The free review gives you a realistic picture of what your budget can do.
Is there a lock-in contract?
No. The results are the reason to stay. Social compounds over time, so there are discounts for clients who commit to longer agreements, but the choice is always yours.
What is the difference between social media management and social media advertising?
Management is the content: what you post, how often, how it looks and sounds, and the conversations underneath it. Advertising is paying to put content in front of people who do not follow you yet. Organic builds the credibility that makes people trust you when they land on your profile; paid gets you in front of people who would never have found you. Most brands need both, and we run both, but they are separate services with separate budgets and we will tell you honestly which your business needs first.
Facebook and Instagram ads.
How often will you post?
It depends on the plan, but we would rather post three or four times a week with something worth watching than every day with filler. We recommend a cadence based on your audience and what we can sustain at the quality we hold ourselves to, and we would sooner talk you down than overcommit and drift.
Do you handle comments and messages?
Not manually, and that is deliberate. You know your business, your pricing and your customers far better than we ever will, and a wrong answer from us in your inbox does more damage than a slow one from you. What we can do is set up automated responses so nobody messages at 9pm and hears nothing back, built with you in your language, with anything they cannot handle routed straight to you. That is quoted separately, and we will tell you whether your enquiry volume warrants it. We also flag what is happening under the content, so you know when to watch the inbox.
Who actually runs my account?
A senior strategist. Not a junior learning on your budget. You get the same person every month, plus a named account manager you can call directly rather than a support queue.
Do you work with businesses outside Brisbane, Sydney, Melbourne and the Gold Coast?
Yes, anywhere in Australia. Our production team is based across all four cities, so we can shoot on location, and we build the content plan around your audience and where they actually are.
I have wasted money on agencies before. How is this different?
We hear it constantly, and it is fair. Most agencies overpromise because they are selling retainers. Here there is no lock-in, you own all of your accounts and data, the reporting is transparent and a real person runs your account. We also turn down brands we do not think we can grow. If we do not believe we can get you a strong return, we will say so in the review.
How do I get started?
Book the free review above. We look at your current presence, find the biggest opportunities across Facebook, Instagram and beyond, and give you a clear, practical content plan with no obligation. We keep client numbers manageable so every account gets proper attention, which is why spots are limited.