YOUR
NEEDS CONSTANT CARE

and so does your website

83% of people are searching for a seamless website experience - Is your website up to date and giving the user the experience they expect?

website maintenance services

We often hear from our clients that someone or a company abroad has designed and published their websites, but they can never reach the person who originally designed their website when website updates and maintenance are needed.

These web developers sometimes disappear in the middle of a project, or as soon as they are done with a project. Sounds familiar? We know how frustrating it is to try to get a hold of the person when you have a concern about your website. If you happen to be in this situation or you simply need website maintenance, let us help you.

That first impression can make or break your company’s next sale.

Whether you’re looking for a monthly, hourly, or after-hours website maintenance plan, Bleo Media provides the experience and expertise your company demands.

Website Maintenance Packages

Just starting

Best for small business websites
$ 600 Billed Monthly
  • 4 Hour Technical Support Time
  • Email Priority Support
  • Core Theme & Plugin Software Updates
  • Uptime & Security Monitoring

On the go

Best for growing business websites
$ 750 Save $150
Billed Monthly
  • 6 Hour Technical Support Time
  • Phone Priority Support
  • Theme & Plugin Software Updates
  • Uptime & Security Monitoring
  • Broken Links Scan
  • Empty Spam & Trash
  • Weekly Site Backups*
Recommended

BIG BUSINESS

Best for high traffic & eCommerce websites
$ 1200 Save $300
Billed Monthly
  • 10 Hour Technical Support Time
  • Phone Priority Support
  • Theme & Plugin Software Updates
  • Uptime & Security Monitoring
  • Broken Links Scan
  • Empty Spam & Trash
  • Daily Site Backups*

Just starting

Best for small business websites
$ 600 Billed Monthly
  • 4 Hour Technical Support Time
  • Email Priority Support
  • Core Theme & Plugin Software Updates
  • Uptime & Security Monitoring

On the go

Best for growing business websites
$ 750 Save $150
Billed Monthly
  • 6 Hour Technical Support Time
  • Phone Priority Support
  • Theme & Plugin Software Updates
  • Uptime & Security Monitoring
  • Broken Links Scan
  • Empty Spam & Trash
  • Weekly Site Backups*
Recommended

BIG BUSINESS

Best for high traffic & eCommerce websites
$ 1200 Save $300
Billed Monthly
  • 10 Hour Technical Support Time
  • Phone Priority Support
  • Theme & Plugin Software Updates
  • Uptime & Security Monitoring
  • Broken Links Scan
  • Empty Spam & Trash
  • Daily Site Backups*

*performed on sites hosted with Bleo Media only

Have Questions? Read our FAQs first.

The whole purpose of our website maintenance plans is preventative care, so we hope to prevent anything from happening. We cannot promise your website will not be hacked, but can promise we will do everything in our power to prevent it, as well as assist in the cleanup and restoration of your website with one of our backups.

Glad you asked! The most common request we get is to resize imagery – bottle shots for the wine store, dish images for the new menu and the hero images for tourism. The second is content update requests and small design improvements, however anything that can fit into your monthly technical support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time. Technical conversations with staff also fall under this category, so please be aware of this also. We of course encourage email communication which does not fall under technical support that will take away from your allocated time.
 
If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve before undertaking the extra technical support time.
 
Yes, we do rollover time allocated, so if you do not use your base time allocated (package dependent), your following month will accrue the rolled over hours, keep in mind you will still be billed a monthly fee as usual, however with more time to be used within that month.
 
If we feel you are not utilising your time allocated, or feel it is not necessary we will inform you and request you consider a downgrade.
 
NOTE: The most basic package will always be met (4 hours) as we take this time simply monitoring your site. The most basic package cannot be downgraded.
 

Preferably these plans are for websites we build or re-design, however we welcome clients who are looking for a long term relationship with us as their dedicated webmaster.

We first like to do a Website Audit to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. The Website Evaluation is a fixed at a $900 fee.

 

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to info@bleomedia.com.au or simply call 61 (7) 5661 4567
and we will immediately stop the next payment.

 

CONTACT BLEO

We'd love to hear from you...

Gold Coast & Brisbane Digital Marketing & Social Media Marketing Bleo Line Seperator 2
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